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From our Clients we receive different medical/non medical specialty assessors deliver reports rendering their opinion. |
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The job entails quality assurance of these reports, which deals with checking the correctness of the content of the report and its appropriateness with respect to the medical documentation provided for the respective report. Quality assurance will review reports for the following: Objectivity, Clarity, Grammar, Format, and Ensuring that the Questions outlined in the Referral letter have been clearly addressed. |
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more here . . . |
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| We are HIPAA and HCFA compliant and we have deployed systems and procedures that adequately
address the issues of security and confidentiality. |
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| In regards to security measures, our employees are not allowed to remove from or bring into the work
area, any media like floppies, CDs, or zip disks. Further, the workstations have all floppy drives physically
disabled. |
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| Our employees have access to data only on a need-to-know basis; access to transcription work is only
through password-protected workflow software, which has been developed in-house. |
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| Access to the Internet is provided only to a few key personnel and this access is monitored closely by
System Administrators. |
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| All work areas are physically secured to prevent unauthorized access and these services are being
provided by a third-party professional security agency. |
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| Apart from the security measures that have been described above, we follow some more procedures and
policies at our facility. |
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All employees who are privy to patient information in any form are informed of all applicable regulations
and company protocols regarding patient information privacy, and are asked to sign a confidentiality
agreement stating that the employee has been informed of such regulations and protocols, understands
them, and agrees to conform to them. |
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| We have written contracts between our company and our clients signed by both parties. These contracts
address privacy considerations for the patient information that each client will share with our transcription
service as a "business associate.” |
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| We use digital voice files which are present on the distribution server, which are backed up on a regular
basis onto CDs. These CDs are then stored in a safe location for the time period required by clients. |
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